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Private Jobs / Private Sector
Technix Technology Hiring for Support Professional for BusinessBook Plus – Accounting Software at Patna, Bihar Full Time
Technix Technology is a leading Software Company helping businesses with Digital transformation, IT consulting, Data analytics, Product design, AI/ML driven solutions and Process automation. Our Digital transformation services are tailored to provide clients with the ability to meet the evolving market demands and ever-changing customer expectations.
Job Code: The skills required for a support personnel role in accounting software like BusinessBook Plus encompass a mix of technical, analytical, and soft skills. Here’s a comprehensive list:
Technical Skills:
– Accounting Principles: Knowledge of standard accounting practices.
– Software Proficiency: Familiarity with accounting software BusinesBook Plus, ERP systems and tools like Excel.
– Data Analysis: Ability to analyze financial data and generate reports.
– Troubleshooting: Skills in identifying and resolving software issues.
– Regulatory Knowledge: Understanding of financial regulations and compliance standards.
Soft Skills:
– Communication: Clear and effective communication with clients to understand and resolve their issues.
– Problem-Solving: Creative and analytical thinking to troubleshoot and solve complex problems.
– Attention to Detail: Precision and care in managing financial data.
– Customer Service: A strong orientation towards providing excellent customer support.
Job Location:
Patna
Job Description:
This role is essential for maintaining customer satisfaction and loyalty, which in turn affects the software’s reputation and success.
Primary Role: As a support personnel, youre the frontline in ensuring users can effectively utilize BusinessBook Plus. Your ability to resolve issues and guide users contributes significantly to their satisfaction.
Impact: Positive user experiences lead to loyalty, which is crucial for the softwares market reputation and the companys success.
Functional Area:
ITES/BPO/KPO/Customer Service
Functional Role:
Technical Support Executive
The skills required for a support personnel role in accounting software like BusinessBook Plus encompass a mix of technical, analytical, and soft skills. Here’s a comprehensive list:
Technical Skills:
– Accounting Principles: Knowledge of standard accounting practices.
– Software Proficiency: Familiarity with accounting software BusinesBook Plus, ERP systems and tools like Excel.
– Data Analysis: Ability to analyze financial data and generate reports.
– Troubleshooting: Skills in identifying and resolving software issues.
– Regulatory Knowledge: Understanding of financial regulations and compliance standards.
Soft Skills:
– Communication: Clear and effective communication with clients to understand and resolve their issues.
– Problem-Solving: Creative and analytical thinking to troubleshoot and solve complex problems.
– Attention to Detail: Precision and care in managing financial data.
– Customer Service: A strong orientation towards providing excellent customer support..
Candidate Requirement
Bachelors Degree: A bachelors degree in accounting, finance, business administration, or a related field is often required.
Accounting Knowledge: Courses or certifications in accounting principles and practices are beneficial.
Technical Proficiency: Some roles may require knowledge of specific accounting software or systems, which can sometimes be gained through certifications or on-the-job training.
Experience:
0 – 5 years
Qualification:
Graduate in Commerce with BCOM
Preferred Resume Format:
Pdf
Compensation Details
Salary:
3.00 Lakh (Indian Rupees) per annum inr