Primary Duties and Responsibilities :
✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.
✓ Follow-up with patients on overdue accounts.
✓ Create weekly/monthly collection reports to gauge the progress made.
✓ Respond to Patient queries in a timely and professional manner.
✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision
✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:
✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions
✓ Detail orientation, strong analytical and problem-solving skills.
✓ Should be a quick learner with the ability to learn new tools.
✓ Must have the ability to multitask and work under pressure with minimum supervision.
Skills:
✓ Excellent in English Communication (Verbal and written).
Job Type: Full-time
Salary: ₹15,000.00 – ₹35,000.00 per month
Schedule:
Ability to commute/relocate:
Experience:
Speak with the employer
+91 9638678836
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