Technocruitx universal Services Pvt ltd Hiring for Customer Support Executive at Ahmedabad Full Time

Primary Duties and Responsibilities :

✓ Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made.

✓ Follow-up with patients on overdue accounts.

✓ Create weekly/monthly collection reports to gauge the progress made.

✓ Respond to Patient queries in a timely and professional manner.

✓ Raise exceptions wherever required for the client/supervisor to review before taking any final decision

✓ Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements:

✓ Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions

✓ Detail orientation, strong analytical and problem-solving skills.

✓ Should be a quick learner with the ability to learn new tools.

✓ Must have the ability to multitask and work under pressure with minimum supervision.

Skills:

✓ Excellent in English Communication (Verbal and written).

Eligibility of Candidates :

✓ Immediate joining

✓ Excellent in English Communication (Verbal and written).

✓ Comfortable to work in the night shift.

✓ Experienced candidates are welcome.

Benefits :

✓ Friendly environment.

✓ Fixed shift.

✓ 5 days workings

Job Type: Full-time

Pay: ₹15,000.00 – ₹30,000.00 per month

Schedule:

• Night shift

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• Hindi (Preferred)
• English (Required)

Speak with the employer
+91 9638000192