Teleperformance Hiring for Customer Service Advisor at koppana Agrahara Full Time

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team

Requirement :

Language – English + Hindi

Qualification – UG/Graduation

Freshers can also apply

Job Types: Full-time, Walk-In

Salary: Up to ₹20,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Joining bonus

COVID-19 considerations:
All candidate should wear the mask and sanitizer

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Remotely:

• No

Speak with the employer
+91 9786467508