Roles & Responsibilities:
Ø Oversee proper functioning of the Branch & represent the branch in a professional manner on all fronts with the utmost professionalism and Lead by Example. (Punctual operations, Branch ambiance & providing the best possible customer Experience).
Ø To manage the direct reports and ensure the team achieves both the set financial targets & commercial objectives of the firm.
Ø Ensure maintenance of updated and accurate Branch records and Secure data management for Customer data, Accounts, Personnel files & other operational records with the highest standards.
Ø Motivate & guide the branch-level management team and ensure the branch staff is well equipped with the training & resources to conduct the business professionally.
Ø Provide resolutions to issues raised by direct Reports and resolve any conflicts & address concerns and escalate business-critical concerns with the Board of Directors.
Ø Maintain channels of communication and timely reports to the Board of Directors on the Branch operations.
Ø Ensure compliance of self and the Team with the company’s regulations and policies as stipulated from time to time.
Ø Supporting the business in achieving its objectives to the best of their abilities and lending their expertise where needed. (Hiring, Sales, Training, etc.)
Ø Manage the branch P&L to ensure proper budgeting & positive growth of the business.
Ø Identify bottlenecks in business processes, maximize efficiency and implement quick resolutions to resolve them.
Ø Maintain good relations with suppliers and leverage opportunities to the business’s advantage.
Ø Oversee Marketing operations and implement strategies to maximize ROI and Lead Generation
Ø Identify and convert lead channels to drive business growth for all verticals
Ø Co-ordinate with Corporate Teams to ensure smooth process flow between frontend and backend teams.
Job Types: Full-time, Regular / Permanent
Salary: ₹30,000.00 – ₹40,000.00 per month
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Education:
Experience:
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