The IC’s, Okhla Hiring for Male Hotel Receptionist at Okhla Full Time

Job Duties and Responsibilities

• welcome and greet guests
• answer and direct incoming calls
• inform guests of hotel rates and services
• make and confirm reservations for guests
• ensure proper room allocation
• register and check guests in
• confirm relevant guest information
• verify guest’s payment method
• verify and imprint credit cards for authorization
• issue room keys and direct guests to their rooms
• maintain clear and accurate records of guest room bookings
• compute all guest billings, accurately post charges to guest rooms and house accounts
• receive and transmit messages for guests
• retrieve mail, packages and documents such as faxes for guests
• listen and respond to guest queries and requests both in-person and by phone
• provide accurate information about local attractions and services
• liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• daily activity reports or other reports requested by management
• manage conference/Banquate bookings and scheduling
• close guest accounts and check guests out
• review accounts and charges with guests during the check-out process
• process accurate payment of guest accounts
• inform housekeeping when rooms have been vacated and are ready for cleaning
• monitor visitors to the hotel
• enforce rules and policies of the hotel
• maintain a neat and orderly front desk and reception area

Education, Skills and Experience

• High school diploma or equivalent
• guest/customer relations experience, preferably in a hospitality environment
• knowledge of relevant computer software including MS Office and booking and payment systems
• administrative skills

Job Type: Full-time

Salary: ₹12,000.00 – ₹15,000.00 per month

Schedule:

• Rotational shift

Ability to commute/relocate:

• Near Okhla Vihar Metro Station, Delhi – 110025, Delhi: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 2 years (Preferred)

Application Deadline: 27/11/2022
Expected Start Date: 01/12/2022