The Pillow Company Hiring for CSA (Customer Service Associate) at New Delhi Full Time

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he/she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Responsibilities:

Provide exceptional online customer service support with excellent phone and/or written communication skills in english, resulting in maximizing online sales and a repeat client base.

Manage customer cases providing support and information regarding eCommerce products, stock availability, order inquiries, returns, exchanges and shipping information.

Understand customer needs and resolves cases to enhance brand loyalty.

Job Type: Full-time

Salary: ₹25,000.00 – ₹35,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• New Delhi – 110028, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Required)

Experience:

• total work: 5 years (Required)

Language:

• English (Required)

Expected Start Date: 07/11/2022