The Woodenstreet Furniture’s PvtLtd Hiring for Customer Support Manager at India Full Time

-Train, motivate, and lead after sales teams to achieve set objectives and targets

-Maintain contact with clients to obtain customer feedback regarding product/service quality

-Assist clients in resolving issues and complaints concerning purchased products or services

-Build and establish good work relationship with clients to facilitate increased patronage and revenue

-Monitor contract details to notify clients of pending expiration and help process renewal

-Organize promotional and marketing campaigns to create awareness and product publicity

-Supervise the operations of after sales teams to ensure set targets are met

-Develop and implement strategies effective for ensuring a satisfied clientele and increased returns

-Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance

-Direct and coordinate the customer service operation of a team to ensure clients are tended appropriately in line with set customer service standards

-Develop and optimize support and service processes, tools, and systems

-Conduct price and contract negotiations with clients to establish contract details and attain profit margin

-Oversee all post-sales services provided to clients to ensure customer satisfaction

-Maintain an up-to-date knowledge of job operations by conducting research and participating in educational programs

-Provide periodic reports to management on all after sales activities

-Ensure compliance with all general and company policies when carrying out job duties.

Job Type: Full-time

Salary: ₹28,000.00 – ₹35,000.00 per month

Schedule:

• Rotational shift

Ability to commute/relocate:

• Rajasthan State Hotel – 302001, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9602040983