Summarized Purpose:
Collaborates with project or program leads to design, develop, deliver and improve products, programs,
and services in order to optimize processes, behaviors, performance and audit readiness. Accountable for
assigned activities and initiatives aimed at supporting and/or ensuring quality operational delivery via
efficient and effective processes, associated systems, training and communications.
Essential Functions
Collaborates with initiative teams to prepare, organize, coordinate, document and/or provide the development and delivery of department products and services to a globally dispersed, cross-functional audience.
Creates varied support materials, presentations, and/or tools to support the department’s remit and strategies.
Prepares, coordinates and/or delivers working group materials, facilities and communications per established timelines and milestones.
Supports and participates in process improvement initiative teams, and/or may lead simple process improvement initiatives.
Participates in and supports initiatives to develop, optimize, improve and assess compliance with processes and associated systems/applications, training and communications.
Performs special projects, assignments and administrative tasks per business needs.
May provide training to junior team members.
Education and Experience:
Bachelor’s degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparablPPD values the health and wellbeing of our employees.
Knowledge, Skills and Abilities:
Firm knowledge of procedural documents
Good understanding of process improvement fundamentals
Good investigative and analytical skills
Solid negotiation skills
Firm understanding of clinical management technology and systems, and strong computer skills
Good judgment, decision making, escalation, and risk management skills
Effective oral and written communication skills including the ability to communicate in English, both orally and in writing
Solid interpersonal skills and problem solving ability
Solid attention to detail
Working knowledge of regulatory guidelines and directives
Good creative and critical thinking skills
PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary for typical working hours.
Ability to use and learn standard office equipment and technology with proficiency.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
May require travel. (Recruiter will provide more details.)
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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