TMD EXPORTS PVT LTD Hiring For E-Commerce Executive at Mumbai, Maharashtra Full Time

Shift Timing: 08.30 am/09:00 am – 05.30 pm/ 06:00 pm

Job Description:

· Handling all the post sales activities.

· Handling Customer Service and Operations.

· Order processing across categories, across marketplaces like Amazon, Walmart, Sears, EBay and so on (US and UK based).

· Managing the tracking system right from shipment to the delivery of the product.

· Replying to customer messages on all third-party market places. (Amazon, Walmart, Sears, Ebay and so on)

· Handling the queries raised by customer on product or shipment and co-ordinating with vendors to resolve the same.

· Handling the return process from initiation to refund or replacement.

· Maintaining accurate reports.

Skills required:

· Should have experience in working on US and UK based marketplaces. (Amazon, Walmart, Sears, Ebay, etc.)

· Should have minimum 6 months of hands on experience.

· Preferred experience in vendor management. (Mainly co-ordination for return and refunds)

· Should have knowledge of US based shipping label creation.

· Should be thorough with knowledge of all the Third-party Market Place Policies of US based.

· Communication Skills in English – Spoken and Written (Medium to Proficient)

· Proficient with Microsoft Excel. (Vlook up)

Qualifications:

Minimum H.S.C

Job Type: Full-time

Pay: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Experience:

• E-commerce: 2 years (Preferred)