Togle Automation Pvt Ltd Hiring for Customer Service at Chennai Full Time

An effective job title wiil typically include a general term, the level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

• Customer Service Representative
• Senior Customer Service Representative
• Call Center Associate
• Customer Service Associate (Part-Time)
• Customer Service Specialist

Customer Service Representative Job Responsibilities:

• Serves customers by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and service questions and suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Customer Service Representative qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you expect from a successful candidate. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

• Must be 18 years of age or older
• Diploma required (Associate degree in a business related field preferred)
• Ability to remain professional and courteous with customers at all times
• Must be available to work occasional nights, holidays and weekends
• Excellent verbal and written communication skills

Part-time hours: 48 per week

Job Types: Full-time, Part-time, Internship, Fresher

Salary: ₹9,164.00 – ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Internet reimbursement
• Life insurance
• Work from home

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability

Supplemental Pay:

• Overtime pay
• Shift allowance

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Remotely:

• Yes

Speak with the employer
+91 8489548668