What We’ll Bring:
HPUX / Storage Administration
What You’ll Bring:
Administration
User management
LUN management
License management
SAN Switch management
RAID group creation
Change & Configuration Management
Firmware upgrade in coordination with OEM
SAN switch configurations (zoning, masking)
Controller configuration
LUN provisioning and deletion
LUN mapping to the host
Fault Management
Response to alerts generated by storage or problems reported by customer
Troubleshooting1, root cause analysis (RCA) and identification of problem area
Resolution of problems through configuration changes2/ re-installations / replacements within the given architecture and design.
Run diagnostic tool as guided by OEM vendors.
OEM Product support / RMA will be as subscribed during the contract l For NTT-Netmagic owned hardware
Escalate hardware failures to hardware vendor
Assist hardware vendor to Identify problem area (by log collection)
Vendor coordination for faulty part replacement and return
For Customer owned hardware – escalate hardware failure to to OEM
Performance Management
Monitor hardware resources3 through SAN tool.
SAN performance tuning.
Storage space and switch ports capacity management
Trouble shooting & root cause analysis for incidents / faults (Severity 1 only)
Identifying bottlenecks and suggesting de-bottlenecking solution
Operation Support
Trouble ticket logging, update and closure
Replication Setup checks5
Version Support
Hitachi Data System – AMS series
NetApp Filer – FAS 200 & 300 Series, E-series
IBM – DS, V and N Series
Dell – Powervault, Compellent
EMC – AX4, CX, VNX & Unity
HP – 3PAR StorServ
HP – EVA and P 2000 series
HP – MSA 2040
FC Switch – Brocade, Cisco MDS
HPUX Administration
Administration
Local user and group management1:
Create/modify/ delete local system users
Manage local user groups
Manage local user rights
Change & Configuration Management
FileSystem creation & Management
Hardening
Network service Management2
Software Installation
Disk Management through LVM
Patch updates3 (as per vendor recommendation and customer’s requirement)
Hardware re-configuration as part of change (except reinstallation)
Fault Management
Response to alerts generated by systems or problems reported by customer
Performance Management
Troubleshooting, root cause analysis and identification of problem area for OS
Resolution of problems through configuration changes/ re-installations / replacements / modifications.
Kernel fine tuning in consultation with customer.
Trouble shooting & root cause analysis for incidents / faults
Identifying bottlenecks and suggesting de-bottlenecking solution
Operating Support
Work log update for trouble ticket and closure
Local System log retention ( 1 month retention policy)
Sudo access to customer
Version Support
32 as well as 64 bit HPUX 11.31
Standard & Enterprise editions
Impact You’ll Make:
Storage/HPUX Administrator duties and responsibilities
Monitors, escalates, and re-mediate NAS & SAN device/application {access, performance, events} alerts to identify/ potential incidents
Provide storage provisioning for NAS/CAS/SAN systems
Provid level-2 DAS, SAN, NAS Configuring and administering support and expertise as it relates to the storage environment as needed
Understand and troubleshoot the SMB, NFS and CIFS shares networking protocols
Troubleshooting SAN/NAS issues related to storage, network and performance issues
Monitor and tune systems to achieve optimum performance levels
Troubleshooting and resolving Storage/SAN environment issues.
Troubleshooting system and server errors.
Reviewing system error logs and user-reported errors.
Proactively user access, monitoring system performance and capacity planning
Maintaining server architecture security and creating system backups
Maintain best practices on managing systems and services across all environments
Engineering of systems administration-related solutions for various project and operational needs
Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware
Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
Play a key role in Business Continuity Planning and DR strategy, ensuring our designs are considered by using 2-way/3-way Data replication strategy
Perform change management and incident management for enterprise storage systems
Collaborate with other teams and team members to develop automation strategies and deployment processes
Storage-HPUX Administrator qualifications and requirements
HP/Dell Storage Certified Professional preferred.
Previous working experience as a Storage Administrator for Min 8 years
Extensive knowledge of the fundamentals of HP/Dell Stroage related technologies.
Bachelor’s degree in Computer Science, Information Systems or similar relevant degree
Familiarity with VMWare and SAN management and concepts
Expert in Automation, Shell, Perl, and/or Python scripting
Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP
Strong problem solving and communication skills
Experience with databases, patch management, and networks including LAN and WAN.
Familiarity with modern operating systems and server platforms.
Excellent problem-solving skills.
Good analytical and communication skills.
Availability to resolve urgent Storage/HPUX environment problems outside of business hours.
TransUnion Job Title
Sr Analyst, Database Administration and Storage
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