What We’ll Bring:
Key Relationships
Main Purpose of Role
This position is accountable for ensuring that client data for Batch Product services is received and returned to internal and external clients within the service level agreements. This is done through the processing and loading of requests received as per internal/external client requirements within set turnaround times, thereby ensuring that good quality outputs and reports are produced and delivered to clients.
What You’ll Bring:
Key Tasks & Accountabilities • Deliver service excellence for Batch order fulfilment. • Appraisal and processing of job submissions to ensure all requirements are met. • Ensure that good quality input data is processed to achieve a high match rate. Perform pre-validations and engage with Client Management & Consultancy to address major anomalies that would impact quality. • Produce good quality output within specified turnaround times to facilitate better credit decision making by clients. Ensure any data related concerns are addressed before delivering to the customers. • Involved in data processing, management, and reporting of batch jobs daily, weekly, and monthly. • Identify where to improve efficiency and / or quality of processes. • Drive operational improvement by identifying and implementing appropriate solutions. • Adhere to documented processes and contribute to documentation reviews. • Quality control & dispatch of completed work. • Actively contributing towards reducing the risk profile of the team. • Ensure queries and complaints are dealt with in a timely manner. • Support Data Processing Consultant with product changes / new releases. Performance Indicators • Delivering various services in line with performance and quality targets • Level of knowledge and understanding of services provided by the department • Personal Development • Positive Team involvement
Impact You’ll Make:
Key Skills Required Essential: • A passion for Service Excellence • Excellent communication skills – able to adapt communication style to the audience • Strong attention to detail • Proficient in using Microsoft Office (Outlook, Excel, Word, PowerPoint) • Ability to plan and organise workload with guidance • Ability to work effectively within a team environment • Ability to use own initiative • Ability to Problem Solve efficiently and effectively • Ability to follow procedures but the skills and motivation to improve them • Ability to multitask in a high-pressure environment • Risk Aware • Work well under pressure within ever changing environment • Meet deadlines & escalate in a timely manner when appropriate Desirable: • Some knowledge and experience of Microsoft SQL Server Management Studio • SQL, PowerBI & R exposure Experience Essential: • Experience of personal time management in a fast-paced environment • Experience of working in a result driven environment Desirable: • Previous experience working with data processing systems Potential Career Progression • Batch Processing Team Leader • Analyst – Batch Processing • Senior Analyst – Batch Processing
TransUnion Job Title
Rep III, Batch Processing
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