Trupp Global Technologies Pvt Ltd Hiring for Customer Service Representative at Bangalore Full Time

Roles and Responsibilities

• Provide excellent customer service to all customers, ensuring that their needs are met in a timely and efficient manner
• Answer inbound calls and take orders for pizza restaurants in Canada. Fast paced.
• Minimum 1 year customer service experience in a fast-paced environment, International call center experience preferred.
• Professional telephone etiquette with excellent interpersonal and communication skills.
• Take customer orders accurately over the phone entering them into the POS system quickly and efficiently
• Offering Proactive Assistance to the Customers
• Keep records of all conversations in our call center database in a comprehensible way

Desired Candidate Profile

• Proven customer support experience or experience as international support executive.
• Strong phone contact handling skills and active listening
• Must ready to work for night shift.
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be Graduate

Job Type: Full-time

Salary: ₹25,000.00 – ₹33,000.00 per month

Schedule:

• Night shift

Ability to commute/relocate:

• Bengaluru – 560043, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Hindi (Preferred)