TURTLE LIMITED Hiring for Online Reputation Manager at Howrah Full Time

Job Description

The utmost role and responsibility of a reputation manager is to create and maintain a favorable brand image of the company and its products. He/she is in charge of every social media account of the company’s brands and monitors how the brands are engaging with the audience. ORM also handles negative publicity even on the review and rating websites.

· The ORM Executive is responsible for on-line content, tracking and analysis of reputation factors and account to successful management of Brand’s reputation.

• Facilitate problem resolution along with other questions.

• Consistently create an exceptional consumer experience with each contact via inbound / outbound post/tweet/email.

• Performing an in-depth audit of the information on the world wide web and ensure positive reputation of the Brand

• Continuously monitoring /Tracking the reputation of the brand on various outlets, e.g. social media, search engines, blogs & social communities, consumer forums, etc.

• Commenting positively on the most influential/negative forums and comments.

• Specialize in prevention and repair of the “Online Reputation Threats.”

• Investigating the facts about the Comments.

• Discuss and respond and continuously follow-up Plan Strategy and Implementation.

• Utilizing sophisticated Online and Offline Techniques in promoting Positive and Neutral Comments & Manage all review content and take necessary steps to curb inappropriate content

• Track, analyze and make recommendations to account for new or revised content; optimize for SEO

• Evaluate review and survey data for trends and anomalies

• Coordinate monthly performance review and recommendations

• Analyze online statistics; overall trends and subsets by Sites/Rating/Keywords, identify on-going trends and potential mitigation solutions

• Provide daily, weekly and quarterly analysis to the senior management

Salary: – 25K to 30K Per month.

Location: – Howrah, Kalabagan Lane.

Only Work from Office candidate’s & Immediate Joiners can apply for this position.

Job Type: Full-time

Salary: ₹25,000.00 – ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Supplemental Pay:

• Yearly bonus

COVID-19 considerations:
We are maintaining all the given guideline by the government for prevent the spread of covid19 within the workplace.

Experience:

• Online Reputation Management: 3 years (Preferred)
• Online Reputation Manager: 3 years (Preferred)