Udemy Hiring for Senior Salesforce Administrator at Delhi Full Time

Full Job Description
About us

At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 59 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals.

Talented people are everywhere, and the right opportunity can be hard to come by. That’s why we’re focused on revolutionizing learning, using our skills and expertise to help others develop theirs and reach their full potential. Individually, we bring our unique perspective to reimagine the way we share knowledge. Together, we can improve lives by making learning more accessible for our learners, our instructors, and businesses around the world.

Udemy is headquartered in San Francisco with global offices in Australia, India, Ireland, Türkiye, and the US. Learn more on our company page.

About this role

Udemy is looking for a Senior Salesforce Administrator as part of our GTM Systems team. As Senior SFDC Administrator you will be part of our core team that is responsible for designing and building our strategic solutions on the Salesforce platform using configuration and declarative admin features. You will have extensive experience and knowledge in industry standard development best practices and methodologies. You will be a self organized senior member of the team who has the ability to efficiently work with our business and cross functional stakeholders.

What you’ll be doing:
Work with Solution Architect, Product Manager, Business Analysts and Developers to translate business needs into scalable and stable Salesforce solutions.
Perform complex Salesforce configuration and maintenance as needed including but not limited to process flows, formulas, application creation, object model updates, lightning components, security and user access updates
Perform mass dataloads and advanced data analysis
Coordinate and perform unit testing and systems integration testing (SIT) for assigned features
Conduct review sessions and demos with business stakeholder and SMEs
Support and resolve Tier 2 system issues reported through support channels
Manage sprint deployments using Salto.io and sandbox refreshes
What you’ll have
7+ years of experience administering Salesforce Sales Cloud for SaaS companies.
Certifications: Salesforce Certified Administrator (Required), Salesforce Platform App Builder (Required)
Deep understanding of CI/CD and deployment best practices leveraged for Salesforce
Experience administering third-party applications commonly integrated with Salesforce Sales Cloud such as Docusign, Conga, IronClad, Clari, Boostup, FullCast
Proactive communication and collaboration skills with team members and stakeholders across global time zones
Experience working agile sprint cycles leveraging JIRA or a similar technology
Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it’s like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

Our Benefits Start With U

Our benefits package at Udemy “starts with U” and is grounded in mission-driven benefits that intentionally align with our core values. Here’s a sneak peek at just a few highlighted benefits if you’re a full-time Udemate based in the India:

Core Benefits: Comprehensive medical, life and income protection coverage
Parental Benefits: Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses; twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement. 26 weeks paid maternity leave for birthing parents as well as a two-week “ease-back” program that enables parents to return part-time at full pay
Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support
Learning: Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development
Retirement: 12% of your base salary or INR 1,800 per month
Charitable Giving: Corporate charitable match for eligible nonprofits and charities
Holidays: 25 paid holidays throughout the year plus bank holidays

About our APAC region -:
When you join Udemy in our Asia Pacific (APAC) region, you’ll have the chance to help our globally established business grow locally. We have a solid foundation and a great reputation — and you can be part of the next stage of our journey.

Our investment in the region is significant, with offices in Australia and India and an expanding presence in Singapore, Indonesia, Japan, and beyond. It comes with countless opportunities to make learning more accessible to millions. You’ll work with various cultures with unique needs, affording you the chance to learn and progress in your career. And that progression doesn’t come at the cost of work-life balance; people are at the heart of our mission, which is why we’re committed to looking after ours.

Would you like to learn more about Udemy? Here are a few resources:

How Udemy Started

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