Uniconnect SIM Pvt Ltd Hiring for Customer Service Executive at Mumbai Full Time

Greetings for the day!!!!
Uniconnect Sim Pvt Ltd. offers you an opportunity to join as a Customer Service Executive with the organization.
Location: Andheri West (Currently WFH)
Experience: 2 – 5 years (Minimum 2 years of experience in inbound and outbound voice process)
Salary: 18000 – 20000 (As per experience)

Job Description:

• Managing inbound & outbound voice process and customer service inquiry.
• Need to support for new customer registrations
• Managing customer queries and feedback via email or phone.

• Managing leads/customers via click to call & references.
• Converting the leads into customers

Require Skill:

• Inbound & Outbound customer service experience
• Strong phone etiquettes and active listening skills
• Communicate clearly to resolve queries within defined SLA’s.
• Usage of the positive language across interactions.
• Fluency in English & Hindi is essential.

Qualification: Any Graduate/Equivalent
Work Days: 6 Days (Monday to Saturday)
Working Hours: 9:30 am to 6:30 pm

Must have the below before applying:
Laptop/Desktop (Not Mandatory)
Internet connection Broadband or Dongle with minimum 10 MBPS
Operating System: Windows 10 and above (Not Mandatory)

If interested please share your resume on hr(@)uniconnect(dot)in

Job Type: Full-time

Salary: ₹18,000.00 – ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Work from home

Schedule:

• Morning shift

Education:

• Bachelor’s (Preferred)

Experience:

• Customer service: 2 years (Required)
• Outbound sales: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)

Work Remotely:

• Yes