People Experience Partner
Unilever Operations (UniOps) is a global business unit that entails the company’s shared business services, and consists of Employee Experience, Commercial Experience, Finance & Procurement Operations, Information & Analytics, IT services, Information Management Services Supply Services & Enterprise Operations.
Mission – To provide excellent employee experience in the geography (India) which enable Unilever to sustain growth in the market by
Putting the business’ goals at the heart of what we do
Leveraging compliance, safety standards and best practice operations across Unilever to meet employees’ needs
Making more possible everyday as an integral part of our way of working
Building a continuous learning organisation that enables our people to give their best
Developing harmonious stakeholder relationships
The key benefits from UniOps are expected to be:
Better unified employee experience by delivery of integrated service and business partnering
End-to-end process guidance and ownership of the employee life cycle.
Effective people policies through standardisation, simplification, process harmonisation & scale leverage.
The incumbent will be the People Experience partner for service lines specific to UniOps (managing a white collar employees (WL1A to WL4) of 400 empls) and will be a subject matter expert in handling people partnering & experience . The role will require working with internal cross functional team members of People Experience Organisation, business leaders, employees, and related stakeholders in the assigned service lines. Some of the key aspects of the role are:
Collaborate with leaders to carve out a hiring strategy and create a high-performance culture by creating and implementing team and organizational design solutions.
Build and set-up HR technology to streamline and simplify internal process and to deliver experiences for our employees.
Thorough knowledge of people policies across Unilever India, process flow understanding involved in various stages of employee life cycle to provide utmost guidance
Lead People and Capability Development to ensure the organization is always fit to compete in the marketplace
Working with HRBPs of the businesses – to support execution of the FTE management, Onboarding, Offboarding, drive Career & Learning agenda, Performance Management, Moves, Attrition, International Assignment, Employee Engagement for India based employees (WL1s and WL2s)
Facilitate Performance agenda and talent discussions for promotions, successions by driving DPFs for WL1s and WL2s
Operational user knowledge of tools such as workday, power BI dashboard and knowledge on Sales force creation for the People ops team for ensuring payroll interface
Being the first point of contact and provide operational support for all people topics in the service lines assigned
Responsible for handling employee matters at first level related to grievances or COBP conflicts in line with Unilever compliance
Main Accountabilities
Manage operational matters of business service line
Day to day engagement with managers, employees, HRBPs and South Asia Ops hub
Delivering value to business in conjunction with the people strategy agenda
Support stakeholders in professional manner ensuring that appropriate guidance is provided as well as issues are identified and resolved
Direct Reports- None
Key Interfaces
HR Business Partners
Data specialist
South Asia Ops hub
Business managers /leaders
Talent advisors
Other stakeholders based on the scope
Job Category: Human Resources
Job Type: HRS People Experience & Operations Specialist
Industry: UnileverExperiencedProfessionals
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