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Technical Operations/Maintenance
Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
Job overview and responsibilities
Responsible for assisting the team with enforcement of liquidated damage remedies for late delivery of aircraft parts by identifying, initiating, and settling lead time claims, along with tracking, capturing and processing payment of such claims from United’s aircraft goods and services suppliers
Conducts research and analysis of warranty claims and supports resolution case management
Assists in managing and monitoring supplier performance to ensure contractual compliance
Pulls data from multiple sources, analyzes data using known constants and variables, and produces meaningful reports of supplier performance
Investigates, validates, and facilitates recovery of liquidated damages for deficiencies in purchase and/or service delivery commitments and warranty claims
Coordinates and attends meetings with suppliers to allow ample opportunity for the identification and early resolution of potential disputes
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Qualifications
Required
BA/BS Degree
2-4 years of experience in analytics and reporting
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Proficient in Microsoft Office programs, specifically Excel and VBA/Macros
Must be legally authorized to work in India for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Master’s Degree in a quantitative field
Airline experience or knowledge of airline operations
Ability to write queries using SQL to extract and manipulate data to achieve desired results using select statements, sub queries, functions, links of multiple tables, scripting, etc.
Proficiency with Python programming language
Experience using the Palantir Foundry platform
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
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