Description
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Technical Operations/Maintenance
Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
Job overview and responsibilities
AOG Coordinators/Controllers are responsible for providing logistical parts support for grounded aircraft throughout the United System. The AOG Coordinator/Controller supports 24/7 Logistical Operations to ensure timely processing of AOG material and tooling requests.
Coordinate the logistics effort in support of AOG A/C and Placard/MEL/DF/CF recovery activities and Loans, Borrows and Accommodation Sales
Work closely with the Maintenance Control Supervisor to identify AOG parts requirements and determines the best method of obtaining parts utilizing company inventories
Coordinates with Engineering, Internal/External Shops, Inventory Planning and Boeing and AirbusTechnical Support to determine correct part (s) needed for maintenance requirements
Purchase aircraft parts from OEM’s (Original equipment manufacturers), Boeing/Airbus, other airlines and aircraft parts brokers at the best overall cost to the company to support unplanned events
Initiates purchase orders and ensures receipt, payment and finalization
Develop metrics to measure and report departmental activity and service levels
Support GeM Missions
Coordinates worldwide engine movement and tracking
Provide AOG Tooling movement and tracking
Borrowing of aircraft parts from other airlines
Loan and accommodation sales of company assets to other airlines
Air charter logistics activities to support OOS aircraft, materials/mechanics
Responsible for providing a safe and enjoyable working environment through timely and effective communication, with emphasis on Dignity and Respect
Schedules borrowed part removals within first 24 hours of borrow inception, and works closely with the line stations to ensure manpower availability
Coordinates with Engineering, Inventory Planning and Boeing/Airbus Technical Support to determine correct part (s) needed for borrow removal and determines best method of obtaining parts
Initializes and deletes serial numbers in the SCEPTRE data base (IMS) as necessary (Special access required from Q.C.)
Works closely with the Repair and Modification Group/Internal Repair Shops to expedite parts required to effect the removal of costly borrowed parts
Performs all the duties of the AOG job function as required
Directs the coordination of engine transportation and critical parts via United, other airlines or vendors
Develops and maintains strong airline and supplier relationships
Maximize Loan revenue generation for United, while ensuring UAL’s Service Level targets are maintained throughout the Loans process
Determines the fastest and most economical means of transportation
Coordinates complicated off-line parts transfers between other airlines, suppliers and courier service
Communicates with the owners and representatives of charter aircraft services to arrange charter flights, negotiates cost of charters
Identifies packaging requirements and determines appropriate aircraft type needed to handle
Set up part numbers in SCEPTRE database in off hours
A Material Coordinator is required to use and understand various Corporate and Government regulated manuals
These include the General Maintenance Manual, the Illustrated Parts Catalog (I.P.C.), the IATA Dangerous Goods Manual, various Service Bulletins, and different Engineering Change Request Authorizations (E.C.R.A.)
Develop and maintain individual Go Forward Goal performance
Conduct self audits, ensuring compliance with documented policies and procedures
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Qualifications
Required
Associate/Technical or Equivalent Work Experience may substitute
Minimum 5 years job experience in airline, logistics or related field
Knowledgeable in Logistics Control and Airline Operations
Strong Analytical and Communication Skills
12 hours shift schedule
Must be legally authorized to work in Indida for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
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