Responsibilities:
· Maintaining a positive, empathetic, and professional attitude toward customers at all times.
· Responding promptly to customer inquiries.
· Communicating with customers through various channels.
· Acknowledging and resolving customer complaints.
· Knowing our products inside and out so that you can answer questions.
· Keeping records of customer interactions, transactions, comments, and complaints.
· Communicating and coordinating with colleagues as necessary.
· Providing feedback on the efficiency of the customer service process.
· Ensure customer satisfaction and provide professional customer support.
Requirements:
· High school diploma, general education degree, or equivalent.
· Ability to stay calm when customers are stressed or upset.
Minimum 1 year experience international customer support process
Job Type: Full-time
Salary: ₹20,000.00 – ₹50,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
Language:
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