Oversee customer care agent team Manage and train Customer care agents Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis Interact with internal customers , responding to their questions and guiding them to the appropriate service On-board new employees and train them based on your expertise and skill set Performance tracking for customer care agents.
Should be experienced in handling a team.
MIS Analyst
Data Collection & Analysis Report Generation Performance Tracking System Improvements Should have Strong Analytical Skill , understanding of database management system ,
Problem solving attitude & Attention to details.
Preference for Candidate with prior knowledge of SAP .
Tech. App Support
Front End User / on field users technical support for the MEM Systems , Mobile Applications. Users issue Diagnosis and problem resolution Users Training Familiarity with IT Infrastructure Strong Team coordination Skills Collaboration with internal teams , IT , Vendors Should have Prior experience in App. Support & candidate with degree or diploma in computer application is preferred.
JOB ROLE : Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Key responsibilities Document, update and improve existing processes Analyze data (Standard Operations Procedures / Process...
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Apply For This JobJob Description Working with Us Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working...
Apply For This JobFull Job Description Opening: 1 Nos. Job ID: 44391 Employment Type: Full Time Reference:Work Experience: 2.0 Year(s) To 3.0 Year(s)...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Position: Customer Support Associate Experience: 3+ Years Education: Any Graduation(Mandatory) Shift: Day Shift(10 AM to...
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