About the job
Job Description
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview Of Job Function
We are looking for a skilled and technological Team Leader, with a vast experience building high-performing, scalable, enterprise-grade applications, to join our outstanding Verint Intelligent Interviewing (VII) team.
You will manage, lead, mentor and recruit new team members to a talented development team to develop new product features, progressively improve product quality, and to resolve customer issues while working in a robust continuous integration and continuous deployment environment.
You will be responsible for product design and development, code reviews, proof of concepts, troubleshooting, code fixes and full development life cycle of VII.
You will work closely with management on departmental issues, with latitude for independent judgment and decision-making within defined guidelines.
Principal Duties and Essential Responsibilities:
Lead, empower and develop the R&D team, consist of software, DevOps, QE automation engineers
Design software solutions, considering large scale, high availability, security, robustness, performance & sizing, and more
Develop a high standard code, in an enterprise level application and architecture
Strong understanding and oversee of all phases of the development life cycle, such as Automation, CICD, TDD, Integrations, Builds, Deployment, etc.
Work with cross functional stakeholder peers such as R&D team leaders and architects, product management, PMO, support tiers, etc.
Collaborate with other departments to prioritize software development needs including design, development, and documenting and testing new and existing software
May serve in a scrum master role as part of the agile software development process
Analyze and resolve software development issues and needs in terms of the software’s full life cycle
Perform root cause analysis
Act as a point of contact and escalation for the team/function
Minimum Requirements:
Bachelor’s degree in Computer Science, Computer Engineering, Information Technology (or equivalent)
Proven hands-on experience of at least 8 years as a software developer, using OOP languages such as Python, Java, or C# or equivalent
At least 3 years of experience developing software using Python and the various tools in the Python ecosystem (pip, pypi, virtualenv, pyenv, etc.)
Experience of at least 3 years of R&D team management, using Agile methodologies
Experience in API design and implementation and network protocols, such as REST, SOAP, gRPC, etc.
Experience with private/public cloud platforms AWS, Azure, or GCP
Experience with Docker, Kubernetes, Kafka, and Redis
Experience with CI/CD tools (Jenkins, Harness, AWS/Azure CI or similar)
Proficiency using a source control system (GitHub, Git or similar)
Excellent leadership, communication and interpersonal skills, lead, coach and collaborate with different departments in a global, cross-office environment
High prioritization capabilities
Excellent organization, time management, and project leadership skills
Excellent written and verbal communication skills
Proactive innovative mindset
Positive attitude, mission-driven, action-oriented and a strong commitment to delivering quality work
Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification.
Preferred Requirements
Experience with Django web framework
Experience with frontend libraries, such as React, Node or Angular
Experience in Monitoring Solutions like NewRelic, AppDynamics, ELK, Data Dog etc.
Experience with Cloud Machine Learning services such as SageMaker, Azure Machine Learning
Experience with JIRA
Experience with Confluence
Experience using version control systems: Git
Familiarity with Agile development methodologies
Familiarity with Linux
About Us
As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, comp
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