Verizon Hiring for Engr II-Systems Analysis at Chennai, Tamil Nadu Full Time

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing…

As a member of the Lead Management team, you will play a critical role in managing the VZEngage platform to enhance sales employees’ experience and drive new sales revenue with a focus on customer acquisition. You will be responsible for optimizing the VZEngage system, analyzing data, implementing campaigns in partnership with other team members. As a product owner of this platform, you will also be responsible for:

Developing business cases and identifying key performance indicators and analyze provided data

Collaborating with cross-functional stakeholders to define, execute, and support hardware experiences across the assisted sales channels.

Coordinating proof of concept, pilot, and national deployments of transformational technology and experiences

Creating and maintaining content detailing in flight work

Providing regular status updates to executive leadership team

Providing support for the Sprint Life Cycle of Lead Management initiatives

Analyzing existing capabilities to identify opportunities.

Collaborating with Customer Experience partners for UI changes to incorporate best Customer and Employee experiences.

Performing requirements analysis, uncovering areas for improvement and solutioning.

Ensuring solutions meet business needs and requirements.

Gathering critical information from meetings with various stakeholders including producing useful reports.

Monitoring deliverables and ensuring timely completion of projects.

Evaluating, analyzing, and communicating systems requirements on a continuing basis, and maintaining systems processes, including the delivery of monthly status reports to all appropriate parties.

Developing meaningful and lasting relationships with partners for optimized systems integration, and responding to questions and concerns from managers and stakeholders with supporting research and recommendations.

Partnering with L&D for channel specific training requirements for new capabilities.

Where you’ll be working…

In this hybrid role, you’ll have a defined work location that includes work from home and assigned office days set by your manager.

What we’re looking for…

You’ll need to have:
Bachelor’s degree or four or more years of work experience

Four or more years of relevant experience.

Sales operations or Point of Sale systems experience

Experience in project management, verbal & communication skills are a must with a passionate attitude.

Experience in time management and organizing.

Even better if you have:
Master’s degree or relevant experience.

experience Proficiency in Verizon platforms is a plus

Experience supporting post launch experiences and products.

Strong knowledge and understanding of industry trends and key business drivers

Adapts quickly to changing business conditions with a sense of urgency.

Ability to conduct meetings, evaluate issues, provide solutions, and drive aggressive timelines

Strong analytical and critical thinking skills

Where you’ll be working

In this hybrid role, you’ll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.