VERVE biosciences private limited Hiring for Data Entry Operator at New Delhi Full Time

Job description

We are hiring data entry operator. We will Provide training

You will be responsible for providing administrative support to our office personnel and overseeing the customer service process in a timely and efficient manner and supervise day-to-day operations in the department.

• Resolving customer complaints brought to your attention.
• Identification of issues that may affect sales, production, or delivery of services, and creation of solutions to promptly address problems.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
• Monitoring the work of individual representatives.
• Evenly distribute assignments among the team daily.
• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
• Maintain accurate records and document all customer service activities and discussions, general office files, including job files, vendor files, and other files related to the company’s operations.
• Prepares product or service reports by collecting and analyzing customer information.
• Performing other relevant duties when needed

Skills :

– Typing speed of 25-30 WPM

-Should have decent English reading and writing capabilities.

Job Types: Full-time, Walk-In

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Job Types: Full-time, Fresher, Walk-In

Salary: ₹11,700.00 – ₹28,800.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Remotely:

• Temporarily due to COVID-19