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Responsibilities:Provide front line technical support to debug complex networking firewall problems.Helps customers solve reported security and networking problems of variedcomplexity.Replicate the customer issues in lab environment.Work with engineering teams to replicate customer issues and test possible fixes.∙Create knowledge articles for subordinates and other team members.Knowledge, Skills, and Experience:1 to 4 Years of relevant work experience is required.Required Education: BE or BTech or Technical 3 Years DiplomaMust know both CCSE and CCTELooking for immediate joiners onlyLocation- Bangalore (Currently Work from Home)Job Type: Full-timeSchedule:Fixed shiftExperience:total work: 1 year (Required)Checkpoint Admin: 1 year (Required)License/Certification:CCSE and CCTE Certificates (Required)
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