Visa Hiring for Systems Analyst at Bengaluru, Karnataka, India Full Time

Job Description

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone.

Description

• The Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business. As part of the team, you will be responsible for supporting critical applications and ensure the stability of the applications by performing proactive maintenance activities, performing the code deployment in Production and Client testing environment, engage in automation activities, do root cause analysis and remediation. The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures, Code Debugging and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.

Responsibilities

• 24×7 on-call support as per roaster
• Support Experience with setting up Alerts and automated deployment thru Jenkins.
• Monitor Processing
• Ensure timely execution/delivery/availability
• Detect and Resolve Problems
• Root Cause Analysis
• Permanently fix the problem
• Set audits and alerts to detect problem
• Facilitate maintenance activities
• Plan and execute changes as per instructions, and strictly adhere to the processes and guidelines relating to change, incident, and problem management
• Run problem bridges by collaborating with others from different functional and technical areas and escalating as needed to resolve problems in a timely manner.
• Updates to knowledge repository
• Knowledge Transition from/to others
• Research/Analysis Work to answer questions
• Identify improvement opportunities
• Analyze code, understand business rules, and trace data, while following the process flow to investigate data-related issues
• Responsible for Data Fixes, Code Hot fixes
• Build Automation
• Performance Tuning

Qualifications
A Bachelor’s Degree or higher in Computer Science or a relevant degree in engineering or science is required

• 4+ years of Hand on Experienced in Core Java, J2EE, Spring, REST, AngularJS
• Hands on experience on DB2, MySQL, or equivalent database. Ability to understand and write complex Database queries.
• Should have BASH or equivalent scripting knowledge.
• Knowledge on Go language is plus.
• Experience with big data technologies is plus
• Excellent analytical and problem solving skills with strong automation/monitoring mindset
• Ability to analyze thread dumps, garbage collection and other related JVM components.
• Ability to solve complex production problems and debug code.
• Good understanding of infrastructure components like Linux Operating/ Systems, Virtual Machines, MQ, Storage etc.
• Understanding of networking concepts and protocols such as Firewalls, Load Balancer, DNS, HTTP, TCP/IP, SSL, TLS, Certificates
• Experience on performance monitoring tools like Opnet, log analysis/alerting tools such as Splunk or equivalent will be advantageous.
• Job holder must have flexibility to work in shifts and during weekends and extended hours when needed

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.