Vistaar Financial Services Pvt Ltd Hiring for CRO (Customer Relationship Officer) at Nāgpur Full Time

Key Responsibilities

Managerial

Responsibilities

 Identifying potential customers in the branch business zone and sourcing them under the assigned product.

 Managing the relationship with customers to generate business leads to achieve the business target numbers on monthly basis with good customer quality

 Ensure timely repayment from the customers sourced..

 Maintaining cordial relationship with colleagues and peers with team spirit in every action.

 Execution of task with complete integrity and transparency

Functional

Responsibilities

 Achieving the given target within time limits with the support of BM/CM/Ops

 Attending the leads, explaining about the products, procedure and benefits. Addressing all queries of customers.

 Initial scrutiny of business of the customers, ability to repay the loan, character and integrity of the customers.

 Collection of documents from customers, arranging meeting with higher officials, inspection of the property being offered as collateral and facilitating valuation of the property.

 Facilitating legal reports with empanelled advocates and customers.

 Co-ordination between customers and branch officials for sanction and documentation.

 Ensuring creation of mortgage wherever applicable on a timely basis and with proper verification and papers to be in order with respect to the legal opinion given by the empanelled advocate.

 Monitoring the portfolio regularly in order to contain any delinquency symptoms in the initial stage by meeting such clients with proactive measures.

 Sincere and dedicated effort to collect/ recover overdue amount from the respective clients on regular basis

 Taking any additional responsibility as and when it is required with focus on deliverables.

Job Type: Full-time

Salary: ₹25,000.00 – ₹30,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 6353212150