Full Job Description
About _VOIS India
In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Description
The IT Operations Specialist focuses upon activities that help to identify and manage the changing customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafone IT products and services in line with the Customer Service Management strategy. Providing technical advice and administration across the IT lifecycle for all end-users. The IT Operations Specialist has a good understanding of established concepts and procedures in IT operations including administration and maintenance of assigned applications, services, systems and solutions, incident management, problem management, change and release management and vendor management, to drive improvements through innovation, best practice techniques, and collaboration. Typically reports to the IT Operations Manager. (JOB ID 207771) #_VOIS
Skills
Monitor and Diagnose
Incident Response
DevOps
Security
Software Engineering
Automation and Robotics_2022
Cloud_FRHR
Data Analytics and Insights
Critical Thinking
Customer Centricity
Service and Delivery Management
Job Responsibility
Key components and features of Exadata
Exadata Sizing.
Storage index and how it works.
Flash cache and how it works.
Oracle Exadata Database Administrator on Linux, UNIX with experience in Oracle 11g, 12c and above.
At least 5-year hands-on experience providing Rac database machine administration services and database support for Oracle 11g, 12c, 18c and above in clustered environments such as Oracle Cluster.
At least 3 years of experience with Data Guard, Golden Gate and RAC is a must.
At least 2 years working experience with patching, database support in ODA environment on Exadata.
Knowledge of Exadata stack patching.
Knowledge on hardware replacement on Exadata servers.
New cell server addition in existing Exadata setup and managing it.
Knowledge of Exachk and Exawatcher.
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
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