Voizworks Hiring for Product Trainer at Hyderabad, Telangana, India Full Time

Job Description

Designation : Training & Onboarding Associate
Department : Training
Job Type : Full-time
Experience : 0-1 years of experience
Location : Hyderabad
About the Role
We are looking for Product Trainer who specializes in training and supporting newly onboarded clients. Primary role involves in training the client, once they On-Board the Platform. Training would involve on the features of the product, giving a detailed explanation about the features and its functionality. Post training you will be involved with initial onboarding support to the client till they are accustomed to the product.What You’ll Be DoingKey Responsibilities:
Create, coordinate, and deliver world-class Onboarding and Ongoing training to Clients.
Collaborate with the Reporting Manager in creating learning strategies for the Teams & Clients
Work with the Clients to identify areas where additional training would improve their team’s performance.
Work with a Goal to provide knowledge transfer to the Client & update themselves on the latest developments of the products and the messaging around them.
Maintain learning modules by updating/revising them on an ongoing basis based on the updates from internal stakeholders
Support the Client in developing efficient onboarding with the training provided around product.
Ensure quality training is provided to the clients with doing QA of calls and documentation.
Provide support and ensure process adherenceProfile Requirements
Basic criteria

• Minimum 1+ years of experience in a corporate environment, with some relevant experience focused on product and process training.
• Excellent verbal and written communication skills in English
• Excellent presentation and facilitation skills
• Excellent interpersonal skills
• Good knowledge of current technologies and systems
• A hands-on approach toward learning & development
• Proficient in MS Office tools
• Experience working with remote teams
• Experience in delivering training through webinars
• Soft skills: MS Word, Excel, PowerPoint, Email etiquette, etc
• Desirable: Malayalam & Tamil Added advantage

Preferred Industry/Background: Product TrainingSalary & Compensation: up to 5 LPA+ mobile allowance + other benefits (as per industry norms)Job Type: Full-timeSalary: INR400,000.00 – INR500,000.00 per yearBenefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• Total experience is delivering training through Webinars
• Total experience in MS office