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Private Jobs / Private Sector
Votiko Solutions PVT. LTD. Hiring for CUSTOMER SERVICE REPRESENTATIVE iN SURAT. at Surat, Gujarat Full Time
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.
We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.
We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Job Description:
We are looking for a #Callcenterrepresentative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Contact potential or existing customers to inform them about a product or service
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the companys reputation
Keep records of calls and sales and note useful information
Qualifications-#AnyGraduate
Location: #Surat
Salary: 20,000 to – 40,000.00 /month
Experience :- 1 Year to 3 Years
Working Days- Monday to Friday
If the above requirements suit your interest, please call us on +91 8511539085
Please only call if you are qualified in the above mentioned details.
Regards,
Votiko Team.
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Functional Area:
ITES/BPO/KPO/Customer Service
Candidate Requirement
Contact potential or existing customers to inform them about a product or service
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the companys reputation
Keep records of calls and sales and note useful information.
Experience:
1 – 3 years