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Private Jobs / Private Sector
Votiko Solutions PVT. LTD. Hiring for Excellent Chance to Work in BPO for Voice Process in Surat. at Surat, Gujarat Full Time
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service that helps you meet your telemarketing and digital marketing solutions.
We value independent thinking, while recognizing that working together is key to success. Walk into votiko office and you will see collaboration at work (and play). Our relaxed and flexible environment supports people freely expressing their opinions, learning from one another and driving change to further company goals.
We have experienced teams of designers, marketers and coders that help our clients to avail only the best solutions for their businesses. We provide optimum quality web design and digital marketing for a large number of active clients.
Job Description:
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.
Responsibilities:-
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Requirements
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multitask, set priorities and manage time effectively
Qualifications-Any Graduate
Location:- Surat
Experience: – 0 Year to 3 Years
Salary: – 20,000 to – 40,000.00 /month
Working Days- Monday to Friday (Saturday-Sunday off)
Call +91 8511539085
Website – www.Votiko.Com
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Functional Area:
ITES/BPO/KPO/Customer Service
Candidate Requirement
Manage large amounts of inbound and outbound calls in a timely manner
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Keep records of all conversations in our call center database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Requirements
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multitask, set priorities and manage time effectively.
Experience:
0 – 3 years