Votiko Solutions PVT. LTD. Looking For 2 Rounds Away for International Process (Voice) at Surat, Gujarat Full Time

Job Description: 
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Customer Service Responsibilities list:
Manage large amounts of incoming / outgoing calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Location: Surat
Salary: 18,000 to – 35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call +91 8511539085
If the above requirements suit your interest, please call us on +91 8511539085
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team.