Job Title : Floor Supervisor
Department : Service
Position Type : Full-time
The floor supervisor manages the technical team on the floor of the workshop. He will be responsible for workshop floor upkeep and training and management of the technical team.
1. Primary Responsibilities :
a) Repair Process :
1. Exhibiting all the RE behavior codes, in action & in thought
2. Allocate job cards to various bays and monitor the work done
3. Communicate the time required to complete the task to the advisor
4. Ensure the sourcing of all the parts, spares & consumables required to complete the work
5. Offer technical inputs to the technicians, wherever required
6. Monitor schedule adherence and take corrective actions in case of time overruns. Communicate any time any time and cost overruns to the advisor
7. Manage the quality of work done on multiple bays, simultaneously
8. Ensure that the technicians are not disturbed while the cars are being serviced
10. Exhibit strong technical understand of the cars, to the customer
11. Along with the advisor, conduct a check on the vehicles in PDI area, to ensure that all jobs mentioned in the job card have been completed as per quality guidelines.
12. In case of any discrepancies, vehicle to be returned to the floor for rework job. Reschedule the service scheduling chart in case of rework and communicate the same to the advisor.
13. Take trials of the cars to understand customer concerns / complaints better or to diagnose the cause of the problem
14. Along with the Service advisor, ensure a ceremonial delivery of the car.
a. Educational Qualifications : 12 th pass/ ITI / Diploma extensive technical experience
b. Industry : Auto [4 wheeler only]
c. Minimum experience : More than 4 years
d. Profile: extensive technical experience especially for automobiles [4 wheelers], adherence to processes and norms
Job Type: Full-time
Pay: ₹15,000.00 – ₹30,000.00 per month
Schedule:
Ability to commute/relocate:
Experience:
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