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Private Jobs / Private Sector
Wheels and Wings Global Services Pvt Ltd Hiring for Call Center Manager at Surat Full Time
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Urgent Hiring for Call Center Manager !!!
Location : Adajan
- Develop objectives for the call center’s day-to-day activities
- Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
- Collect and analyze call-center statistics (customer service metrics)
- Hire, coach and provide training to personnel to maintain high customer service standards
- Monitor and improve ordering, telephone handling and other procedures
- Evaluate performance with key metrics (accuracy, call-waiting time etc.)
- Prepare reports for different departments or upper management
Job Type: Full-time
Salary: ₹20,000.00 – ₹25,000.00 per month
Schedule:
- Day shift
Speak with the employer
+91 7227836555