Wigglesin Hiring for Customer Care Executive at Pune Full Time

Job description

Wiggles India is hiring a Customer Care Executive, with the ability to manage and analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.
The job description usually entails answering customers’ phone calls to take appointments, resolve complaints, and to answer queries. It could also be to provide general information to customers.
The customer service executive is mostly responsible for attending to customer’s needs and complaints to the best of their ability.

Experience: 0-3 years experience

Qualifications

• Minimum a Graduation degree in any field.
• Fresher or Work experience in related fields.

Skills

• A customer service executive must have the ability to communicate both verbally and in writing
• Ability to effectively work with a team
• Problem solving skills needed to be able to quickly resolve customer complaints and other issues
• Possess excellent telephone etiquette
• Fantastic phone skills, i.e. well-spoken, excellent active listening skills
• Possess a pleasant and clear speaking voice
• Fluency in English
• Ability to handle stress well
• He/she must be highly motivated
• Possess a fair knowledge on how to use the computer system and its basic application
• Familiarity with CRM systems is preferred
• Possess flexibility and ability to effectively perform multiple functions at a time
• Animal Lover

Salary: As per industry standards

Joining: Immediate

Location: Pune

Applications close on: 31 May 2022