Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Team Leaders
Performance review
HR
Hiring and employee engagement and retention
Training Team
Capability development
Technical Lead
Training, issue escalation/ resolution
External
Client
Query Resolution
Display
Lists the competencies required to perform this role effectively:
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.
Expert
Applies the competency in all situations and is serves as a guide toothers as well.
Master
Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognizedwithin the entire organization.
Deliver
No.
Performance Parameter
Measure
Process
No. of cases resolved per day, compliance to process and qualitystandards, meeting process level SLAs, Pulse score, Customer feedback
Self- Management
Productivity, efficiency, absenteeism, Training Hours, No oftechnical training completed
Customer Service
SUPPLY CHAIN ANALYST II At TE, you will unleash your potential working with people from diverse backgrounds and industries to...
Apply For This JobJob Description Manufacturing Engineering Support – Product Structure Management, BOM validation, Manufacturing Process knowledge, Virtual analysis/Virtual Build process, Engineering Change...
Apply For This JobAcuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector,...
Apply For This JobSenior DevOps Engineer General Information Ref #: 20230033579 Travel Amount Required: None Job Type: Regular-Full Time Location: Noida – India...
Apply For This JobJob Description Screen resumes and application forms Schedule and confirm interviews with candidates Post, update and remove job ads from...
Apply For This Job10563 To drive microfinance business sales and achieving business deliverables To ensure the achievement of disbursement targets with minimum delinquency...
Apply For This Job