Role Title
Data Analyst
Reports To
Project Manager/ Database Lead
Direct Reports
NA
Indirect Reports
(Upto N-2)
NA
Role Purpose
The purpose of this role is to interpret data and turn intoinformation (reports, dashboards, interactive visualizations etc) whichcan offer ways to improve a business, thus affecting business decisions.
Do
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
Project Manager/ Database Lead
Regular reporting & updates
External
Clients
Client engagement, reviews etc
Display
Lists the competencies required to perform this role effectively:
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well.
Expert
Applies the competency in all situations and is serves as a guideto others as well.
Master
Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.
Deliver
No.
Performance Parameter
Measure
1.
Analyses data sets and provide relevant information to the client
No. Of automation done, On-Time Delivery, CSAT score, Zero customerescalation, data accuracy
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