Role Purpose
The purpose of the role is to perform manual and automated teststo ensure that product created is as per client expectations and qualitystandards.
Do
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification
Purpose of Interaction
Internal
RO Team
Client/ Account Requirements, Status
updates, Issue Resolutions etc.
Development Team
For work coordination and support in
providing testing solutions
Product Manager
Brief about the development of the
Product, Test Plans
Display
Lists the competencies required to perform this role effectively:
Competency Levels
Foundation
Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Competent
Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.
Expert
Applies the competency in all situations and is serves as a guide toothers as well.
Master
Coaches others and builds organizational capability in the competencyarea. Serves as a key resource for that competency and is recognisedwithin the entire organization.
Deliver
No.
Performance Parameter
Measure
1.
Client Satisfaction
CSAT, quality of product delivered as per customer’ssatisfaction, Defects addressed post sign off production, Timelyexecution of test plans, Release of Product as per timelines
2.
Quality Assurance
Product delivered meets the quality standards, QA Testing
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