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Private Jobs / Private Sector
WorldWide Logistics India Pvt Ltd Hiring for Senior Executive Customer Service at Mumbai Full Time
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Responsible for initiating sales calls to prospective or current clients
· Supervise accounts daily to retain existing relationships
· Responsible for price and service negotiation with customers and carriers
· Uphold rapport with clients and prospects
· Responsible for offering quotes to current and prospective clients
· Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction
· Carry out research to identify companies not currently doing business with the organization
· Build relationships and sell to clients through phone or one-on-one.
· Maintain relationships with carriers and customers.
· Solve customer and carrier problems and help resolve issues.
· Track and trace shipments as required
· Overseas communications, timely responses to emails and requests (internal and external)
Job Type: Full-time
Pay: From ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Experience:
- total work: 4 years (Preferred)
Work Remotely:
- No