WTW Hiring for TAS-BSTS/AM at Mumbai, India Full Time

About Willis Towers Watson

Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients.

While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth.

Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical intersections of our clients’ organizations. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.

Role

Managing a team of Pensions administrators, you will be responsible for meeting a monthly rolling

schedule of objectives including weekly team reviews, developing skills within the team and managing

workload. You will also be expected to develop and maintain your own knowledge of pension schemes.

Responsibilities:

Operations Management/Operational Effectiveness

• Deliver KPIs in line with the prescribed targets

• Prioritize and organize work on a daily basis according to business priorities

• Manage resources efficiently through peaks and troughs in the business cycle

• Develop an in-depth understanding of the technical aspects of the process

• Facilitate smooth knowledge transfer within the team via well documented and updated training

materials

• Develop technical training expertise within the team

People Management/ Development

• Provide direction and guidance to the team on a day to day basis

• Set objectives for direct reports and conduct regular appraisals

• Communicate regularly with team members via 1-2-1 meetings and team meetings

• Manage and delegate work fairly and effectively within the team

• Develop individuals to their full potential

• Identify and develop leadership qualities in individuals and groom them for the next level

• Responsible for managing attrition and absenteeism in the team

Top Competencies

• Providing Leadership

• Building Efficient teams

• Developing Talent

• Managing Stakeholders

• Adjusting to change

Qualifications:

• Any Graduate / Postgraduate

Skills:

• Excellent communication skills both verbal and written

• Excellent presentation skills

• Excellent computer skills and proficient in excel, word and outlook

Knowledge/Experience:

• Good interpersonal skills

• Ability to analyse and suggest solutions to improve metrics and client service

• Experience dealing with DC and DB occupational schemes and previous experience within a supervisory role in a Pensions Administration will be an added advantage