Xpressbees logistics Hiring for Customer Support Executive at Bangalore Full Time

Job Description:

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.

• Acquire a thorough understanding of key customer needs and requirements.

• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

• Identifying and driving large teams, key accounts, managing portfolio, expanding client base for augmenting turnovers and achieving desired targets / goals.

• Ensure the correct products and services are delivered to customers in a timely manner.

• Serve as the link of communication between key customers and internal teams.

• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

• Revenue enhancement by maintain define customer SLAs with help of internal Stake holders.

• Business Growth and Optimization.

• Process Development and Enhancement.

Job Type: Full-time

Salary: ₹20,000.00 – ₹30,000.00 per month

Schedule:

• Morning shift

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience in logistics

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 8530004369