YouGov Hiring for People Experience and Development Administrator at Mumbai, Maharashtra Full Time

Full Job Description
Company Description

YouGov is an international research data and analytics group.

We help the world’s most recognised brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers’ complex lives. We call it living data.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do. Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year. That’s why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 17 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That’s why we’re different.

Rather than commissioned research that’s already out-of-date by the time it reaches someone’s inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.

YouGov. Living Consumer Intelligence.

The Culture

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

Job Description

The role

The People Experience and Development Administrator will provide administrative support across all programmes and initiatives that the People Experience and Development Team to roll out to our global business. This role sits within a vibrant and dynamic team and will report into one of our People Experience and Development Partners.

What will I be delivering?

Adding new content, courses, and sessions to our Learning Management Systems.
Own the team’s shared inboxes and escalate queries.
Pulling reports from systems and other data sources to support team coordinators with dashboards.
Maintaining the team’s training tracker and calendar of events.
Once live sessions are scheduled by one of the team’s coordinators you will create Zoom links, track signs up for live sessions before and attendance after. Send reports to trainers when appropriate. Send out reminder invites, create feedback forms, send follow-up notes and curate feedback.
Maintain the team’s pages on YouGov’s intranet and pull reports from this.
Arrange team meetings.
Send global communications out.
Processing invoices.
Upload videos to Microsoft Stream.

Qualifications

What do I need to bring with me?

Demonstrated knowledge and experience

Administrative support for multiple projects.
Worked in a fast paced, agile environment.
Excellent organizational skills and attention to detail.
Able to prioritize tasks effectively.

Technical skills and qualifications

LMS Administration.
Microsoft office suite.

Behavioral competencies

Positive and pro-active.
Resilient.
Able to deliver results, meet deadlines and manage time effectively.
Approachable, curious and engaged. (We don’t need to have all the answers right away, but we always want to find them!)
Able to work with autonomy and as a team.

Additional Information

What’s in it for me?

YouGov’s People Experience and Development team support all things Development, Wellbeing, Engagement and more. You will have the opportunity to get involved in a variety of projects and have exposure to lots of development opportunities for yourself! We work together, support each-other and thrive as a small team which we are now excited to grow. The right fit will be crucial, not only for us, but for you too!

We are committed to developing every member of the team and providing a great experience for all.

If you are an experienced administrator with a passion for developing others and are reading this job description, feeling excited, motivated, and up for a challenge then we can’t wait to hear from you!

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy