Mission and Responsibilities;
As a section manager or manageress in one of our stores, you will beresponsible for the following duties;
a) Customer Service Management
To understand, anticipate and satisfy the needs of a customer, to have anactive presence at the point of sale, and to be responsible for the correcthandling of complaints and returns.
b) Product Management
Correctly controlling the product in your section to meet sales objectivesassigned by direction, and to transmit the relevant information in terms ofthe product, to make orders effectively, to have an active presence andhelp organise the process of receiving merchandise, to be responsible foroptimising the stock.
c) Section image
To guarantee a correct image for their team and their section, to beresponsible for applying merchandise criteria to their section, to help thestore manager with the maintenance and cleanliness of the store.
d) Staff Management
To select, train, develop, maintain and organise the store team. To beresponsible for selecting the best people for the post, and help with theirintegration into the company, to organise personnel and control budgetsfor internal personnel.
e) Budget control
To control and protect all store assets, to inform the store manager aboutthe provision of material for their section, to organise the inventory andcontrol wastage in their section in line with the objectives of thecompany, and to be responsible for complying with all the rules for usingthe cash registers and the administrative procedures of the company
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