Zoom Hiring for Sr. Accounts Receivable Analyst at India Full Time

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About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

• Contact assigned customers via email, video and voice calls to manage the collections process.
• Ability to identify, communicate and work closely with customers and internal teams all issues and risks to facilitate timely resolution.
• Maintain exceptional service with integrity to assist customers through accurate, relevant and timely communication.
• Maintain accurate documentation of all collection activities performed.
• Identify and analyze collection patterns and work with management to recommend collection recovery strategies to improve operational efficiencies proactively.
• Ensure all KPI’s given are met or exceeded.
• Assist our Cash Applications Team by securing remittance details from our customers to ensure timely and accurate application of payments made by our customers.
• Perform account reconciliations when required.
• Gather and compile details as required for month/quarter/year end reporting as well as audit/compliance reporting.
• Support audit and compliance activities.
• Perform other duties as assigned including back-up functions for the team.

Qualifications:

• Bachelor’s degree in business, finance or a related field. Experience will be accepted in lue of a bachelor’s degree for the right candidate
• With a minimum of 6 years experience in an Accounts Receivable role and with at least 2 years experience in a Senior level.
• Experienced within a high volume, rapid growth environment is required.
• SaaS/HaaS or Technology based experience would be preferred.
• Excellent English comprehension, written and verbal communication skills with an ability to tailor communication to an audience is required.
• Strong interpersonal and professional skills.
• Strong problem-solving skills.
• Strong organizational and follow-through skills.
• Highly motivated individual who is able to work well independently and in a team

environment within a fast-paced environment with a globally distributed team.

• Ability to handle a large volume of complex issues, detail-oriented with strong

multi-tasking skills is required.

• Experience with Zuora is preferred, though not required.
• Experience working in HighRadius or equivalent tool is required.
• Excellent oral and written communication skills; Proficient in Microsoft Office Word,

Excel and G Suite.

• Energetic and with a positive attitude.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

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