SHRI SIRISHA AUTO PVT. LTD Hiring for Floor Supervisor at Howrah, West Bengal

Full Job Description

1. Allocate job cards to various bays and monitor the work done on the bike

2. Communicate the time required to complete the task to the service advisor

3. Ensure the sourcing of all the parts, spares & consumables required to

complete the work

4. Offer technical inputs to the technicians, wherever required

5. Monitor schedule.

6.Manage the quality of work done on multiple bays, simultaneously

7. Engage, interact & tackle the customer who’s seated at the bay and viewing

his bike getting serviced

8. Ensure that the technicians are not disturbed while the bikes are being

serviced

9. Exhibit strong technical understand of the bikes, to the customer

10. Along with the Service advisor, conduct a check on the vehicles in PDI area,

to ensure that all jobs mentioned in the job card have been completed as per

quality guidelines.

11. In case of any discrepancies, vehicle to be returned to the floor for rework

job. Reschedule the service scheduling chart in case of rework and

communicate the same to the service advisor.

12. Carry out complaint resolution as per the guidance of the CRM/ CRE

13. Take action as per action plans drafted by the CRM to improve customer

satisfaction

14. Assist the parts manager in inventory management.

Job Type: Permanent

Salary: From ₹10,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Weekend only

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Howrah, West Bengal: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Experience:

  • total work: 2 years (Preferred)

Speak with the employer
+91 6292263084
Application Deadline: 28/08/2023