Why will you enjoy this new opportunity?
Every new job is an opportunity for growing your career. VMware is growing and growing fast. You can be a part of our growth story as VMware is the only company perfectly positioned to provide the multi-cloud platform for all the applications our customers need to accelerate their business today, and in the future. Joining VMware gives you long-term opportunities to expand your skills with annual education and/or training reimbursements, job rotation programs, subscriptions to online training platforms and employee networking groups.
If you are a Product Owner or Business Analyst always trying to be on the cutting edge of agile product management, who likes to have the broader view of the business domain then your place is in our team.
Our team is truly global and responsible for critical systems for VMware. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today.
Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?
Understand the business domain of Professional Services and drive feature evolution for digital transformation and automation.
Develop relationships with key stakeholders at senior management level both in BU (business unit) and Biz Ops (business operation) and have clearly identified Roadmaps, future state strategies for professional services automation platform
Demonstrate the ability to provide technicalleadership, and be able to navigate tricky decisions in a timely manner keeping the company values in mind
Articulate the outcomes for all key initiatives, what value they are delivering along with how they tie back to the company’s priorities
Establish yourself as a key go-to-person for anything in the back-office applications area for BUs and across cross functional teams (Architects, Engineers, Product Managers).
The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
Required Skills and Experience:
You will partner with Product Managers, Engineering Managers, and Solution Architects from multiple global teams to deliver the next generation capabilities for Professional Services Platforms
Experience in defining roadmap for agile and scalable solutions for PSA (Professional Services Automation) tools using JIRA/Confluence tools.
You have a good understanding of Product Development Cycle and can comfortably work with agile development processes
You have worked on prioritizing incoming requests, balancing client requests & ongoing development efforts and managing stakeholder expectations
You are passionate about sharing your knowledge and experiences with a collaborative, balanced team
You have strong business domain fundamentals and feel comfortable in building highly available, robust business models systems solutions.
You feel comfortable unpacking the high-level business asks to detailed system level solves and document the same which are consumed by multiple cross functional stakeholders.
You can evaluate and use multiple cross functional systems and bring in the cohesiveness to address business problem.
You enjoy working with high performing teammates and geographically distributed team comprised of R&D, IT, and Operations
You understand domain driven architecture.
Required Skills and Experience:
5+ years’ experience of successful software project implementations with at least 2+ years related to Professional Services
Must possess strong technical background, analytical, and problem-solving skills
Must possess strong communication and interpersonal skills
Experience in hands on design, prototyping, development, configurations, testing and other implementation activities
Experience performing detailed gap analysis, and preparing as-is & to-be process documentation
Experience preparing end-user documentation and conducting end-user training
Experience leading distributed teams to design architecture and requirements for and oversee development of packaged and integrated solutions
Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation and may require collaboration across multiple functional/technical teams
Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications.
Independent self-motivated ability to learn on the job
Desired skills/experience/certification:
Professional Services application specific experience 2+ yrs., eg Changepoint, Salesforce (Adobe, Apptus).
Knowledge of payment and finance domain a plus
Business Analysis experience in a high-tech (preferable software) company highly desirable.
4-year Bachelor degree in Information Systems, Computer Science, Business management or related discipline. Advanced degree would be a plus
Industry Business Analyst certification would be a plus
What is the leadership like for this role? What is the structure and culture of the team like?
The hiring manager for this role is Monisha Sumani, Product Engineering Manager. Monisha has 14+ years of experience in developing software systems and packaged and custom products across domains . Monisha currently leads our Professional Services and Education Engineering team from Palo Alto, which consists of 7 engineers focusing on providing best experience to VMware colleagues and customers.
Where is this role located?
Flexible: The role is considered flexible and will be a mix of working from a local VMware office and remote depending on your preferences and the arrangements determined with your future manager. You will be expected to live within a reasonable non-daily commute of the office.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com.
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
40 hours of paid time to volunteer in your community
Rethink’s Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
Wellness reimbursement and online fitness and wellbeing classes
Category : Marketing
Subcategory: Product Management
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-12-22
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.
Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
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