Full Job Description
Overview:
OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. Healthcare, security, and defense are among the key markets where we have made significant inroads with new ideas, products, and processes. We know that many people live in difficult and dangerous conditions. To improve these circumstances, experts need simple, effective tools utilizing the latest in technology.
Systems Administrator: Defines, designs and implements infrastructure and solution improvements. Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Manages the load configuration of a central data communication processor and makes recommendations for purchase or upgrade of data networks. Coordinates terminal orders and cable installation, network system planning, upgrading, monitoring, testing and servicing. Approves action requests and specifies purchase requirement. Negotiates and places orders with common carriers. Note: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.
Responsibilities:
Support the current Enterprise Active Directory Forest/Messaging like Microsoft Exchange, and Exchange online.
Barracuda (or similar) email archiver and Proofpoint (or similar) email security experience
Microsoft Office 365, Teams and Intune extensive knowledge
Support the Enterprise Anti-Virus solution and the activities associated with keeping it current.
Support and maintain the current enterprise printing environment.
Support the maintenance of current versions of several different critical business systems.
Primary operator for back-up of all critical data. Monitor and maintain access privileges and system security.
Provide backup for System Administrators that are on vacation or busy with other tasks.
Must be willing to work outside normal business hours, night shifts to accomplish upgrades and maintenance with minimal effect upon productivity.
On-Call Support: Must be willing to carry a cell phone at work and during off hours.
Excellent communication skills, including verbal and written
A fundamental understanding of Active Directory and its implementation.
A thorough understanding of DHCP, DNS, and WINS name resolution-internet work security
Flexible to work in rotational shifts
Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
Duties may be modified or assigned at any time to meet the needs of the business.
Qualifications:
Bachelor’s Degree/Full Time Diploma (reputed institutes).
A minimum of 10 plus years in the following areas: TCP/IP, LAN/WAN Ethernet, Windows Server latest versions, Windows Server Patching, Exchange, Citrix, AWS, Backup solutions (Commvault) Azure and Exchange Online.
Certification
MCITP – Primary
MCSA – Preferable
S. No
Competencies
Explanation
RCL
1
Windows based operating systems
Troubleshooting on Windows based OS (XP, Vista and Win7 includes 64 bit and 32 bit) without any changes to the systems.
L3
2
Messaging
Trouble Shooting of Messaging tools which includes Exchange, Outlook, mobility devices and any messaging issues related to emails.
L3
3
Active directory
Able to work on Active Directory which includes creating and deleting Domain Accounts and Email Accounts, unlocking account
L2 &L3
S. No
Competencies
Explanation
RCL
1
Communication
Effective verbal and written communication
Ability to express with clarity & economy of words and be able to identify key issues and the logical structure required for effective communication.
L3
Effective Interpersonal Skills
Interpersonal sensitivity and the ability to develop effective working relationships with others both within and beyond their own area of responsibility.
L3
2
Customer Orientation
Customer Focus
Persons who have customer focus demonstrate a concern for the needs and expectations of customers and make them a high priority. They maintain contact with their customers, both internal and external to the organization, and use their understanding of cus
L2 & L3
Customer Satisfaction
Incumbent should be able to manage, followup & meet all customer satisfaction matrix through various communication method applied on process.
L2
3
Teamwork
Being able to work constructively with others in a team setting, coping with team dynamics and making an effective contribution.
L3
4
Conflict Resolution
Ability to develop, use and hone cognitive, emotional, and behavioral skills to facilitate productive outcomes of conflict while reducing the likelihood of escalation or harm.
L2 & L3
5
Process Knowledge
Employee should apply all the information availble on tools /share folder data/team resource information on regular activity (SVO, Quotes)based on requirement.
L2
6
Professionalism
Set & maintain professional boundary based on daily work ethics that helps & drive team co-ordination & higer standard of service delivery .
L2
7
Problem solving
Capable of delivering solutions to problems, having a good understanding of issues and being innovative. Driven and concerned to quickly & successfully resolve any problems based on the level of job responsibility.
L2 & L3
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.
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