Velocity Global Hiring for International Benefits Associate at Remote Full Time

Department: Operations- Payroll

Location: Remote – APAC (India/ Philippines).

POSITION SUMMARY

We are currently seeking an International Benefits Associate to add to our Global Benefits team. This is a full-time, fully remote position based in Remote – APAC (India/ Philippines) and will be responsible for executing aspects of our global benefits initiatives at the tactical level. This role requires a high level of flexibility and attention to detail. The successful candidate is particularly ambitious with proven experience managing vendors, data, administration, and client relationships. This individual will support the scaling of our global benefits offerings by providing excellent customer service externally and acting as a business partner internally. There is a constant opportunity for competency development, as the successful candidate will learn the business model of Velocity Global and will work with all of Velocity Global’s worldwide team. This role calls for someone who is truly ‘high velocity’ where wearing multiple hats is key to success, and is well-suited for the particularly ambitious person who loves navigating challenges and is attracted to or experienced in working at a startup. The right candidate has a relentless zeal to contribute and should have a passion for all things international. The successful candidate will work closely with all sides of the organization and participate in related projects as needed. This position will report to the International Benefits Manager.

RESPONSIBILITIES

Administer the global benefits program, including enrollments, terminations, eligibility, billing from vendors, invoicing to clients, process mapping, audits, plan transfers, plan comparisons, and policy renewals

Provide support to the operations and sales team, including joining calls with current clients and prospects, assisting with internal inquiries, and developing processes that minimize the time other departments spend on benefits-related tasks

Assist with clients’ and supported employees’ inquiries, including claims assistance, setting up guarantees of payment, and general coverage questions

Accurately maintain the company’s systems of record, including HRIS, NetSuite, Excel, Google Sheets, and external technology solutions

Maintain an internal database focused on pricing, compliance, frequently asked questions, marketing materials, plan documentation, and other information relating to our global benefits offerings

Manage daily relationships with benefits service providers, outsourced vendors, and brokers on a global basis to ensure compliance with processes, requirements, laws, and service expectations

Assist with global benefits projects and planning, including plan establishment and compliance reviews

Assist in the organization of transaction documents and benefit summaries, putting them into a standardized and clear format

QUALIFICATIONS/SKILLS

Bachelor’s Degree in a related field or equivalent work experience

1 – 3 years of experience in administering global benefits; US benefits experience and/or pension

experience a plus

Ability to demonstrate critical thinking skills and initiative through individual research and drive

Ability to work across different departments to achieve results beneficial to the larger team

Excellent written and verbal communication and interpersonal skills, including strong execution, and timely and thorough follow-through and follow-up of tasks

Ability to maintain a strict level of confidentiality and exercise extreme discretion, sound judgment, and diplomacy

Ability to manage multiple tasks, show adaptability and meet deadlines while maintaining accuracy with strong attention to detail

Technology literate, including Microsoft Office Suite and benefits-specific software

Driven; a team player who brings his/her whole self to the role

OUR VALUES

Velocity: Exceeding expectations of our customers, colleagues, and ourselves by delivering swift and effective results.

Integrity: Doing right by our customers, colleagues, and ourselves through honest and ethical actions.

Be Bold: Daring to take risks, learn, and grow to benefit our customers, colleagues, and ourselves.

Empowerment: Owning our decisions and being accountable for the impact we have on our customers, colleagues, and ourselves.

Service: Supporting our customers, colleagues, and ourselves with respect and empathy.

As a work anywhere company, Velocity Global fosters a values-driven culture. We value inclusion and belonging. We encourage applications from all qualified candidates regardless of age, ancestry, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

If you have a disability or special need that requires accommodation, please contact us at TalentAcquisition@VelocityGlobal.com.

WHAT WE DO

Velocity Global is one of the fastest-growing companies in the world. Our Global Work Platform™ enables the world’s leading companies to identify, hire, and pay the best talent in over 185+ countries, and all 50 United States. More than 1,000 brands rely on our Global Work Platform™ to build highly collaborative global teams with ease. At Velocity Global, we make working from anywhere, anytime, possible.

WHO WE ARE AS A TEAM

We are a team of passionate, creative, empathetic, and innovative, “owner-employees”, committed to building the world’s #1 cloud-based, next-gen Global Work Platform™.

If you wake up compelled to innovate, collaborate and laugh, you should apply!

#LI-REMOTE