Microsoft Corporation Hiring for Service Engineer at Pune, India Full Time

This SRC is a 24x7x365 multi-disciplinary operations support function that includes system, administration, software engineering, process expertise, incident response & management, change, enablement, multi-tier network operations centre, and customer engagement.

The ideal candidate should be an excellent communicator with a high degree of customer focus, talented, energetic collaborator who has the right mix of hands-on exposure to system engineering, monitoring, incident response, infrastructure administration covering system, networks, storage & databases. (Linux / Azure Cloud/ Docker & Kubernetes) or similar hosting platforms and troubleshooting thereof.

Responsibilities

Key Responsibilities :

• Quick trouble shooting of Production Issues.

• Working experience on RHEL servers

• Provide L2/L3 support on Windows/VMWare

• Maintenance, and troubleshooting of Windows Servers.

• Expertise in SQL Queries

• Experience in troubleshooting Hyper-V and Fail over clustering.

• Log Monitoring and Analysis for issue prevention

• Hands on experience on shell scripting

• Working knowledge of Azure is an asset

• Needs to have hands-on knowledge of software containerization platforms like Docker and container orchestration tools like Kubernetes

• Work in L2 L3 Application Support

• Experience in Incident resolutions to meet client SLAs

• Support teams to facilitate prompt resolution of incidents.

• Coordinate with Development team for L3 issue

• Preferred ITIL Foundation V3 or V4 certification

• Flexibility to work in 24×7 shifts.

Qualifications

Required Qualifications;

Work Experience :2+ years

• Linux

• SQL

• Windows Vmware

• Azure

Additional Qualifications:

Certifications: Additional advantage -RHCSA, RHCE, AZ-800, AZ-801, AZ-900

Professional Attributes: Excellent communication skills Verbal, written and presentation.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .